At Communication Wise we use a range of interactive research techniques that result in the development of user-centred information.

We have a wealth of experience in developing and implementing usability testing on web interfaces, electronic forms, statements and paper-based documents.

Through the usability testing process the user becomes an integral part of the design and development work. We have used interactive testing techniques for both electronic interfaces and paper-based information for more than a decade with outstanding results.

Our research techniques have been applied to the development of an extensive range of documents, including home loan statements, demand deposit statements, term deposit statements, insurance forms, insurance policy documents and government web interfaces.