Projects and clients

Clients:
Westpac
Department of Immigration and Citizenship (DIAC)
Ungooroo Aboriginal Corporation
Law Society of NSW
Commonwealth Bank
Virgin Australia)
Office of Environment and Heritage (NSW)
Cash Services Australia
DECC (Federal)
Projects – examples
Technical writing (New Horizons): Design and implement Word templates for policies and procedures. Rewrite and update all policies and procedures. Develop electronic forms wherever possible.
Training (AMP): Develop training materials for major system implementation. Provide training to frontline employees. Provide train-the-trainer to key employees. Hanover training material to business.
Online Review (NSW EPA): Review and develop recommendations for updates to NSW National Parks website.
Training (TAL): Develop end-to-end training materials for major system implementation. Provide training to frontline employees. Provide train-the-trainer to in-house training department. Hand over training material to business.
Project Management (Westpac): Project manage major a documentation project for Westpac.
Computer literacy training (Ungooroo Aboriginal Corporation): Develop computer literacy training for at-risk participants.
Template design (Pinnacle Financial Service Academy): Develop all templates for facilitator guides, participant workbooks and other related training material.